Bass Boutique Hotel‎ en Yerevan

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comentarios 5

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  Mehdi mahjourian

  :: 15 August 2025 18:09:25

  One of the worst hotel experiences I’ve ever had. The hotel listing claimed to have parking. Before our trip, I even emailed them to confirm, mentioning that we had booked 4 double rooms and were bringing 2 cars. When we arrived, they told us there was no parking and we had to leave our cars on the street — even though the parking lot was completely empty. Although the hotel was far from full, they still gave us 4 rooms on 4 different floors, meaning each of us was separated. The air conditioning was awful — in the middle of the summer heat, the system was stuck at 29°C. We repeatedly asked them to lower the temperature, but nothing changed. Only a few rooms had fans, and the one in our room didn’t even have a safety cover, making it dangerous to use. Housekeeping was minimal. They only replaced the towels and didn’t clean the bathrooms at all. The sauna was cold and out of service. Overall, I cannot recommend this hotel. It charges four-star prices but delivers the service of a cheap roadside inn. ⸻

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  Demian Slobodian

  :: 05 August 2025 13:57:04

  Stay away at any cost! The AC does not work. Daily outages of water. Room was constantly 30° C. Very dirty room, shower, bathtub. Mattresses and pillows are very old and full of sweat stains. Weak Wi-Fi. Locker box is not attached so a thief can just grab it and walk away with your passport and money. Just check the photos. They promised every day to fix the AC and to change the room, but none of that happened.

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  Lakshmi CS

  :: 25 June 2025 17:50:47

  Wort Experience! We stayed with our baby, and we had a very bad experience from the first day. They didn’t keep the basic amenities, such as water, from the first day. After we asked, they only told us to go and collect it from the restaurant. In the room they kept a kettle, and it was very unhygienic. In that kettle there was already water, and it had fungus inside. When we informed the reception, one lady came, and she told us to clean it. After that, she took that one, and we asked her for another kettle, but she took that same one without water and said, "This is another one," and the fungus was still inside. 3 times she brought the same kettle, and only the 4th time did she bring the other kettle, which also wasn’t that clean. And their attitude was like," We are staying there free of cost. And the TV is not working properly. The WiFi range is also very poor. The only good thing was the room was spacious; other than that, it was a terrible experience. The location was also not good. All the staff have difficulty communicating in English; we didn’t find at least one employee with good communication in English.

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  Sargis Sargsyanc

  :: 25 June 2025 10:35:24

  Overall, my impression was positive. Although the photos didn’t make it clear that the room had no window at all (which I suggested they correct), the hotel upheld its reputation by offering a windowed room at the same price. While tap water is generally drinkable throughout Yerevan, the water in this hotel was unfortunately not suitable for drinking—hopefully they will address this issue.

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  Bagir Bazarov

  :: 16 October 2024 13:56:33

  Uncomfortable Bed and Poor Hygiene: The bed provided is extremely uncomfortable, with a metal base that squeaks at the slightest movement. The pillows are of poor quality, and the bedding lacks protective covers, exposing visible yellow sweat stains. Additionally, there is a considerable amount of rubbish under the bed, indicating that the cleaning staff neglect to check this area. Inadequate Soundproofing: The sound insulation throughout the building is substandard. Conversations and footsteps from the hallway are clearly audible in the rooms, and whenever water is used, there is a loud noise that echoes in the room. Moreover, conversations, TV noise, and other sounds from adjacent rooms can be heard easily. Despite the policy prohibiting guests after 12 AM, parties in the restaurant are allowed to continue until 6 AM, creating disturbances for other guests. The staff appears indifferent to these issues, allowing disruptive behavior to go unchecked. Lack of Proper Management: The hotel shows a significant lack of management oversight. The rooms are poorly maintained, and essential amenities such as drinking water, tea, and cups are not provided. Ironically, while a kettle is supplied, there is no water to use with it. Room Maintenance Issues: Upon check-in, I had to compile a list of issues that were never addressed during my week-long stay. The shower system is poorly designed, with both the shower head and rain shower splashing water uncontrollably, making it difficult to enjoy a proper shower. The lights in the shower area flicker continuously, creating an unsettling atmosphere. The ventilation system is clogged with thick dust, preventing proper airflow. Additionally, the shower cubicle lacks proper sealing, causing water to flood the bathroom during use. There is also a large, unsightly stain on the bedroom wall, which appears to have been caused by a previous guest. Due to nearby construction, the room fills with dust when the windows are opened, yet the air conditioning is turned off to conserve energy. Breakfast and Service Quality: While the breakfast provided is acceptable, the staff does not prepare enough food for all guests. Only one staff member is seen handling the breakfast service, moving at a slow pace and bringing out items one at a time, which creates unnecessary delays for guests.