Cross Resort Yerevan w Երևան

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komentarze 5

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  Osman Nasser

  :: 21 July 2025 21:54:31

  Great place to spend a vacation, staff are so helpful, the place is great and they have a lot of facilities.

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  Natallia Reva

  :: 27 June 2025 16:31:53

  Our experience was very bad. We feel deceived and let down. Not timely provided essential information is a deception. For us, this hotel experience was a huge shock and let down. I've booked this hotel as a family resort holiday, my elderly mother flew from far away, we flew from another third country to have a together time in this resort, so that my child spends time with her granny in the pool slides that I saw in the pictures. For this, I sacrificed the comfort of being in the city center. Let's say Cross resort is a bit in the middle of nowhere, there's nothing much around, like, shops and restaurants, far from the excursions pick up points, nowhere to walk much, but the territory of the resort. When in the morning we went to see the territory and saw that all the outside pools are empty, pool chairs are stacked together, construction workers working around and tiles and construction materials are scattered around the area I was shocked. Such a punch in the stomach. Apparently, in May the open pools are closed, it's a low season. But there was no information on booking about it. How come?? It said "the pool is open". For fairness, the internal spa and pool indeed were functioning. But if we wanted the interior pool, we would have booked other great hotels in the city center or close to it, like Metropol. Why would we go so far? There's plainly nothing to do there with the 4 year old child, all the territory is simply not livable with all the construction work, there are no shallow pools, the playground is not clean and taken over by the weed. The resort does not look ready for tourists! This is simply not fair to charge for this sort of stay without clearly letting people know how limited the amenities are. I can see how the resort can be enjoyable if the pools are open and there's no construction in progress. It has potential: many pools, shallow children's pool with cool slides, a big playground. Alas, that's not what was offered to us. The staff was nice and helpful. And they cancelled for us the rest of the stay for free, let us stay 1 hour later than the check out (because we were feverishly searching for a new hotel, and, of course, there were not many options left for such short notice) and helped to organize a taxi. But honestly... A very bitter feeling. If only I had known before, I would have planned this trip so much better. You guys should say it clearly and not conceal such information.

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  Sevak Sarukhanyan

  :: 09 June 2025 13:17:08

  Just visited for the pool. Clean, nice and very close to the city.

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  Adnan Amiri

  :: 22 July 2024 18:10:05

  We had a 3 night stay at Cross Resort, with 2 small kids. The resort had a lovely kids pool and playground area which was great for our little ones. The family cottages were clean, spacious and comfortable. Communication with Arshak was quick and easy, he was super accommodating and had lots of recommendations for us. We also enjoyed the food in the adjoined Harisa restaurant. One thing to note is that the pool and gym areas is open to public use and not exclusive to hotel guests. This was no problem for us but may matter to others. Also, note that the family cottages we rented (8 and 9) were right next to the main outdoor pool and there was music playing during the weekend throughout the day and into the evening. This wont bother most but something to keep in mind if you have small children or elderly people staying with you.

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  Berj Soghmonian

  :: 20 August 2023 14:24:45

  Rooms were never even swept within a week, the cleaning finished with throwing up the bin, and changing towels. The standard of the apartment is a European 1.5 star max 2 star hotel. Walls /painting falling off, broken glass, and alot more. The restaurant we ordered burgers (only) very expensive (not woth the price), and pursued for couple of days by different personals that we didn't pay for cocktail although showing each and everytme the receipt had no cocktail, but that didn't stop them coming multiple days. An advice from someone ignoring my experience if you want burgers go to pitstop in city centre 2 way Taxi + burgers cheaper and more tasty than from this restaurant. Outside of the building so old that reminds me building from the age 1930s Generally family visiting us were asked to pay 20$ fee each approach to enter the pool area although they were not coming for the pool but a cup of coffee to us and we had to intervene. Buy the way we went to another pool for 3$ fee was much much better than this one, no slides, parents with children like us were stuck on the other side of the building where the pool for the small ones was designated but you really end up sunbathing in the middle of restaurant tables and people trying to get lunch and so uncomfortable. And of course don't take my word only I am sharing pictures from 2 apartments and as they say a picture says more than a thousand words Positives: very sympathetic cleaning lady, big rooms, the fact that there's a pool, and as family the location of our building was not far from the pool and restaurant and yet quite, air conditioning. Changed the room however the quality was not much of a difference