Noyland resort i Gegharkunik Province

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kommentar 5

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  Health 2000

  :: 06 August 2025 21:39:53

  This was one of the worst customer service experiences we’ve ever had. Rude staff, poor communication, and complete disrespect. I would not recommend Noyland Resort to anyone — especially families or anyone expecting kindness and honesty.

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  Angin Aramovna

  :: 06 August 2025 21:31:58

  ⭐ 1 star — Terrible experience at Noyland Resort This was honestly one of the worst experiences I’ve ever had. The receptionist and staff at Noyland Resort were very impolite and even aggressive. We were told that if we reserved a table at the restaurant, the beach area would be free. But when we arrived, they said we had to pay extra to access the beach — which was a complete contradiction of what we were told. We tried to calmly explain that we only planned to stay for two hours with our family and then leave, but they refused to let us stay without payment and were very rude about it. The whole situation was embarrassing and uncomfortable. The customer service was unacceptable. I would not recommend this place to anyone. Poor communication, rude staff, and an overall unpleasant atmosphere.

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  Hamid Ziaei

  :: 19 July 2025 11:48:44

  I paid double the average rate for accommodation in Armenia. The room was situated in an attic, limiting our usable space to less than half. Unfortunately, there was no elevator available, and during the night, we had to close the windows due to the presence of trash burning and smoke entering the room.

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  Hayk Amirkhanyan

  :: 14 July 2025 14:08:03

  We stayed 2 days at one of the most expensive cottages at Noyland Hotel in Sevan. The place has some great features like a peaceful atmosphere, stunning sunset views, and cool displays including a real Yak-40 plane, a tank, and a military vehicle. However, the stay was disappointing overall. The cottage had lots of spider webs and was full of insects. The giant cottonwood tree nearby released tons of fluff, which triggered allergies for me and others, and the fluff even covered the pool, so we didn’t swim (I would suggest burning or cutting that tree). The playroom was in a catastrophic condition, with no one looking after it. Food options were limited, especially desserts, and some meals were either overly salty or too sweet. The kitchen staff were slow to respond, didn’t replace cutlery when it ran out, didn’t clear our table when they noticed it was full of dirty plates and had no space, and even refused to give us a proper bottle of water from the kitchen. Our experience here didn’t match the high price we payed.

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  Ofelya Malkhasyan

  :: 22 June 2025 21:07:50

  The only good thing about this place is its location—it's near to Lake Sevan. Unfortunately, everything else was really bad. The service was terrible: staff were unresponsive and not helpful at all. The rooms were poorly maintained, and the door locks didn’t work properly. On top of that, the place was full of midges and other bugs, which made the stay very uncomfortable. Definitely not worth the price. Not a place we will choose to stay at again.